FAQ (Frequently asked Questions)

 

 

FAQ (Frequently asked Questions)

Can I use on my abdomen area when I have monthly period for cramps. 

We are not aware of any contraindications, however we recommend that you consult your doctor for his expertise and knowledge of your medical history.

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Quick Start guide says the vibration is optional.  When I bought the unit I understood it was included.  How do I determine if it is included and how to operate it.

All of our Slim Wave Systems come with Vibration.  Please consult your owners manual for further information. If you are missing these documents, the instructions/owners manuals are available for download on our website. Simply click on the “owners manual” tab on the main page, and select the link for the machine that you have purchased.

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My system did not come with an Operations Manual only a Quick Start Guide. 

The Quick Start guide is one page, the additional pages are the owners manual.  If you are missing these documents, the instructions/owners manuals are available for download on our website. Simply click on the “owners manual” tab on the main page, and select the link for the machine that you have purchased.

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I have been using the machine for 2 weeks with no noticeable change.

Please track and monitor your measurements and document your results with photographs. This is the best way to monitor your progress.

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Where can I get instructions? The ones that came in the box were lost.

The instructions/owners manuals are available for download on our website. Simply click on the “owners manual” tab on the main page, and select the link for the machine that you have purchased.

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What is the Blue Light for?

Our machines do not have a blue light, a few of the cases show an indicator, there is no blue light on the SlimWave System, there is no way to activate a Blue Light as they are not included on any of our machines.

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What frequency of light is emitted by your product? 

The light is 660 LED

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If I purchase the machine can I use it on my clients at my gym? Or would I need a certificate or license of some kind, to use it professionally?

There are no certifications required to use the Slim Wave System on Clients.

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Why can’t one use the machine if they have a thyroid problem?

Please check with your healthcare provider for clarification on the use of LED lights with thyroid issues.  We can not provide medical advice only your physician can.

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We have been using the Slim Wave System for a couple of weeks around our lower abdomen area.  We find it very soothing to use while watching TV or reading. Can we use the system more frequently than every other day? We would like to use it daily or twice daily if time permits. Can this have a harmful effect?

Thank you for your purchase of the SlimWave System.  The machine is most effective when used on the schedule of 2-3 times per week for 10 minutes an area.  The results may be diminished if used more frequently or for a longer period of time.   Using the vibration only setting will not affect the effectiveness of the Slim Wave System.  The LED lights are not to be used more frequently.

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